Clear access to the areas you want cleaned, secure valuables, and share priorities, pets, entry instructions, and optional tasks before the visit. You do not need to clean the house first.
What should I tell the cleaner before the visit?
Start with the service you want and the rooms that matter most. Share your approximate home size, bedroom and bathroom counts, and any areas that need extra attention. A first visit with heavy buildup takes a different plan from a maintained home needing routine care. If you want interior appliances, empty cabinets, windows, or a basement included, mention them before the quote is confirmed.
Photos of a specific concern can help explain the scope, especially for grease, soap residue, pet hair, or renovation dust. You do not need to make the home look perfect before a cleaner arrives. Clear information is more useful than a last-minute rush to clean it yourself.
What should I put away?
Pick up loose clothing, paperwork, toys, and small items from the surfaces and floors you want cleaned. This gives the cleaner access to the work and reduces time spent deciding where belongings belong. Keep valuables, sensitive documents, medication, and fragile keepsakes in a secure place. If an item requires special handling, point it out in advance.
How do access and pets affect the plan?
Confirm a door code, key, gate, parking instruction, or building access before arrival. If you will not be home, agree on how the team will enter and lock up. Let us know about pets, where they will stay, and any doors that need to remain closed. If you have product preferences or sensitive surfaces, explain them before the visit so the scope can be reviewed.
What if my priorities change?
Tell the team before work begins. A request to add the oven, clean inside the refrigerator, or focus on a room with substantial buildup may change the time and price. Ask what can fit within the booked visit rather than assuming every extra task is included. For a first-time visit, compare standard cleaning with deep cleaning so the starting point matches the home's condition.
A quick checklist
- Confirm the date, arrival details, and entry instructions.
- Identify the rooms, priorities, pets, and any surfaces needing special care.
- Clear access to counters, sinks, floors, and other requested areas.
- Discuss optional interiors, windows, and lower levels before the scope is finalized.
Ready to plan your visit? Share your home details in the booking form or call us to talk through the work.