Our cleaners generally bring supplies and equipment for the agreed service. If you prefer a particular product or have delicate surfaces, raise that before scheduling so we can confirm the plan.
The short answer
Our cleaning professionals generally bring the supplies and equipment needed for the confirmed cleaning service. The exact products and tools depend on the work agreed upon. Tell us ahead of time if you want a particular product used, prefer that a product be avoided, or have a surface that requires special care. We can discuss the request before scheduling instead of leaving the cleaner to guess at the door.
Should I provide my own products?
You do not normally need to assemble a cleaning kit for a routine visit. Some clients prefer a product they already use on their floors, countertops, or other surfaces. If that is important to you, say so during the booking conversation and explain where it will be available. A preferred product may not be suitable for every surface, so the team should confirm how it fits the work.
What about specialty surfaces and equipment?
Natural stone, delicate finishes, antique furniture, and manufacturer-specific floor care can call for a different approach. Share the material or care instructions if you have them. A cleaner can then confirm whether the requested work is within the service scope. Exterior windows, high areas, post-construction debris, and other specialty tasks should also be discussed in advance because routine equipment may not cover them.
What should I ask when comparing quotes?
- Are routine supplies and equipment included in the quoted service?
- Can I request or provide a particular product?
- Are there surfaces or tasks that require a separate scope?
- What should be ready before the team arrives?
The most useful answer is tied to your property and the tasks you actually want done. See our guide to preparing for a cleaning visit and ask about residential cleaning options before you book.